Privacy notice.

This website belongs to RAENG, a kettlebell coach based at 1A Dunns Wood Road, Cumbernauld, G67 3EN. You can contact us on Instagram at @alex.kbells (opens in a new tab).

When you send a booking request we receive your name, email address, phone number (if you give one), the service and class date or times you choose, your kettlebell experience and any note you write. When you send an online coaching enquiry we receive your answers (your goal, experience and where you train), your name, email address, how you'd like to be contacted and the phone number or Instagram username you give for that. When you send a membership request we also receive the plan you choose, your first class if you pick one, and the date and time you agreed to the membership terms and cancellation policy. When you book a class or session we keep a record that you ticked the participation and risk terms: which version of the wording, and when. We don't ask for or keep any health details. If you pay online, you pay on Stripe's secure page: Stripe receives your card details, and we never see them; we receive the amount, the date and Stripe's reference for the payment. For a membership, you then set up a Direct Debit on Stripe's page: Stripe receives your bank details and the mandate, and we never see them; we keep only Stripe's reference for your Direct Debit and whether each payment succeeded or failed. If you book a class online, we also keep a coded copy of the private link we email you to cancel it, and of any class credit link. Once you've paid for a class or a membership, you have an account: you can sign in with your email to see your classes and credits, and we keep your name, email and phone so the booking form can fill them in next time. When you sign in, we keep a record of each sign-in: a coded copy of the sign-in link and of your session, and when they were created, last used and ended, with the kind of device and browser (for example "iPhone, Safari") so you can tell your devices apart and sign one out. Your account records don't hold where you are or your IP address. If you turn on class reminders we keep that choice and note which classes we've reminded you of; if you make a calendar link we keep only a coded copy of it. If you have online coaching, your coaching area holds your programme, the weights and reps you log for each session, your weekly check-ins (how you rate your energy, sleep and training from 1 to 5, and what you write about your week), any link you paste to a form video (we keep the link, never the video), and your messages with Alex, so he can coach you. We don't ask about your health beyond that; please don't include medical details.

To reply to your request or enquiry and arrange your coaching, and to run your membership and your account, because you asked us to (UK GDPR Article 6(1)(b)); and to keep your account secure, which is in both our interests (Article 6(1)(f)). We don't use it for marketing and we don't sell or share it.

What you send is stored in our database (Supabase, hosted in the EU, Ireland) so Alex can see it in his password-protected coach area, and may also be sent to him by email using our email provider (Resend). Sign-in links, membership confirmations and payment links are emailed to you by the same provider. Online payments are taken by Stripe, which also processes them under its own privacy notice. These providers handle it on our behalf. The website is hosted by Vercel, which processes standard technical information such as IP addresses to deliver and protect the site. These providers may process data outside the UK under appropriate safeguards.

Only as long as we need it to arrange and run your coaching, then we delete it. Sign-in links are deleted after a day, and records of your sessions 30 days after you sign out or they expire. Records of reminders sent are deleted after 60 days.

This website does not use analytics, advertising or tracking cookies. If you sign in to your account, we set one cookie that keeps you signed in for up to 30 days; it's only used for your account pages and to fill in your details on the booking forms, and signing out removes it. The coach login sets two cookies that keep the coach signed in; they are only used on the coach's pages.

You can ask to see, correct or delete the details we hold about you by contacting us on Instagram. You can sign out of every device from your account page, or ask Alex to. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk (opens in a new tab).